Category: Technology & Telco

Technology, the Bedrock for Innovation and Opportunity

Growing up, one phrase that was often used to motivate kids was the wise words “necessity is the mother of invention”! This has been proven time and again throughout human existence, whatever your faith and beliefs may be. As we face challenges, we find ways to cope, emotionally and physically. We use resources available to us to either change the situation or develop better and easier ways to mitigate challenging circumstances. This has been the truism of human existence. There is an inherent ability for us to adapt and change.

Executive Search, Healthcare, Innovation, InterSearch Ireland, Technology

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Flying through digital turbulence

Digital and technological innovations have disrupted most industries, modernising their functioning, expanding markets and sometimes even displacing established entities. The pressure is on legacy airlines to own the revolution or be left motionless on the runway. An industry insight from Nick Harvey, MEA Regional Manager at InterSearch Middle East with a track record of helping to build leadership teams with the region’s major Maritime Organisations, Airports and Airline Carriers.

Aviation, Industry, Middle East

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What does digital transformation mean for contact centers and BPOs?

What does digital transformation mean for contact centers and BPOs?

Let’s first define “digital” … as it relates to the customer experience, we should think of digital as the rate of change based on rapid adoption of technology. Organizations which provide customer service need to understand how technology can improve the customer experience, but investing in digital technology is not a completed digital transformation journey.

BPO, Business Process Outsourcing, Customer Experience, Customer Service, Digital Technology, Digital Transformation

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The Future of the Executive Search Industry in the Digital Era - Artificial Intelligence

The Future of the Executive Search Industry in the Digital Era

Searching for the right person for a role can be like trying to find a needle in the proverbial haystack; while making the wrong hire is extremely costly for any business. Artificial Intelligence (AI) is revolutionising the search process and helping to reduce this risk. Mindcor InterSearch reflects on these changes and the impact of AI on the future of the recruitment industry.

AI Tools, Artificial Intelligence, Digital Era, Executive Search, Industry

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