How InterSearch Ww members fulfil hiring needs within luxury goods industry
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Case study by Cristiana Gollin – Client Partner at Euren InterSearch – Italy and Demet Tahmiscioglu – Partner at Ageo International – InterSearch Turkey.
Our client is an Italian luxury goods manufacturer, based in Rome. The company was founded in the late 1800s, its main profile includes jewelry, watches, perfumes, cosmetics, accessories, and leather goods.
The client needed to hire 8 staff members (6 Client Advisors and 2 Sales Administrators) for their 2 stores in Istanbul so they contacted Euren, the Italian member of Intersearch. The expectations were to find candidates from the luxury sector with excellent English skills and high standing.
The contract for the searches has been signed between the client and the Italian InterSearch member, after the discussion of the terms.
Euren Intersearch acted as the project manager of the process and collaborated closely with the Turkish consultant.
Project management at a glance
- Excellent relationship management and maintaining a positive and proactive approach during the difficult process
- Care and attention to customer needs
- Sharing information and feedback throughout the process, with quick responses from the Turkish partner, who was in contact with the candidates during the very long and complex selection process
- 400+ candidates, nearly 200 pre-interviews, and about 60 interviews to find the best fit for each role
Despite the complexity of identifying candidates in line with the client’s expectations, thanks to the in-depth and methodical mapping activity of the industry and the rapid identification of a large pool of candidates, 7 out of the 8 assignments have been closed, the last one is still ongoing.
“I think the key factor to successfully concluding the assignments is related to the strong partnership with Demet during the whole process.
At international assignments, trust is essential, she proved that and was able to handle the entire process with a very high degree of professionalism, understanding, speed and efficiency, despite the demanding profile.”
— Cristiana Gollin – InterSearch Italy
”The challenging point in this project was to understand all aspects of the client’s need. The rest was the hard work to find the appropriate candidates. We were in interaction with Cristiana during the whole process which enabled us to act rapidly and effectively. One of us focused on the candidates and the other communicated to the customer and I genuinely believe that we did a good job together.“
— Demet Tahmiscioglu – InterSearch Turkey
About Euren InterSearch – InterSearch member in Italy
Euren InterSearch was established in Turin in 1985, as a company specializing in Executive Search. Today we can offer a wide range of services both in Italy and overseas, such as Executive Search/Middle Management Search, International Search, Young Graduates Recruitment, Company Mapping / Talent Scouting, Talent Assessment and Development, HR Management Consulting, and Temporary Management.
In Italy, we have about 25 senior-level professionals who work in our offices located in Turin and Milan, each one with different expertise per activity, industry, and company function.
About Ageo International – InterSearch Turkey
The company’s history started in 1991, as the first international search firm in the region. After nearly 30 years of partnering with the world’s leading multinationals and Turkey’s most innovative companies, we became the longest-running human resources consulting firm in Turkey, providing top-notch end-to-end HR solutions. Having lived through many business cycles, we have grown into a mature and confident firm.
We combine extensive international experience with a deep understanding of the Turkish market and culture since the beginning. As a first mover in the field, we influenced the way executive search has grown into a recognized and sophisticated consulting business which has now become a choice of profession for many Turkish business consultants.