Removal of ‘Unconscious Bias’ from our hiring process to make it more inclusive
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In this series, created by our Global Diversity & Inclusions expertise group we would like to introduce you to a Playbook of aspects about how we can improve our policies to be more open to diversity, how to remove unconscious bias and be more inclusive.
Creating a Neutral Job Description
It all starts with the Job Description. When finishing a job description, we suggest reviewing it and adjust if they are not gender neutral. Be more thoughtful about the word choices we make, as there are subtle language differences.
For example, a recent research has shown that when we describe a position as “managing a team”, we invariably increase the number of male candidates and when we say “building a team” it automatically increases the number of female candidates.
But “leading a team” is more gender neutral, which helps get a more balanced and qualified pool of candidates.
The role covers all three aspects, but how we word it changes the outcome we get.
The Two in the pool effect
“Two in the pool effect” represents a promising method for overcoming unconscious biases and increasing diversity in the workplace.
The research reveals that if there are at least two female candidates in the final candidate pool the odds of hiring a female candidate are 79 times greater, while in case of minority candidates, the opportunity of hiring a minority candidate is 194 times greater.
Ban “culture fit” as a reason for rejecting a candidate
When interviewers want to reject candidates for “culture fit,” or a “gut feeling”, it’s an indication that unconscious bias is at play.
Challenge your interviewers to articulate a more specific explanation – it’s a great way to uncover hidden biases and have open conversations about them (never punish or shame people – we are ALL inherently biased!).
Diverse Interview Panel
Diverse representation of employees at an interview panel is positive in two ways. It is attractive for the candidates, as they can see themselves in the company (like attracts like). At the same time it is better for the organisation too, as everyone looks for something different in candidates and could see potential where others cannot.
Bringing underrepresented employees into the interview process shows an organisation’s commitment to different points of view and opinions. This is a positive signal to candidates that the organization values diversity.
Invest in a Structured Interviewing Process & Training
This is not to say that you must stick to a strict script in your interviews as candidates often share important insights when conversations flow naturally, but structured interviews lead to higher quality hires because they help reduce bias and “gut-feeling” hiring.
By asking each candidate a similar set of questions, you have a consistent “data set” to help boost objective decision-making. Structured interviews allow your team even to learn and improve your recruiting process faster.
The most common blind hiring method being tested currently is to remove the candidate’s name from their resume.
The theory behind is that it helps recruiters make decisions free from unconscious biases of the candidate’s race and gender. Other identifying personal information that can be removed from resumes are: graduation year, college names, and even addresses. This approach helps to identify high quality candidates by evaluating objectively a candidate’s skills, knowledge, and potential to succeed.
Check the other chapters of the Diversity, Inclusion & Equity Playbook here: Greater emphasis on boosting Parental Policies & Benefits
Contact the InterSearch Diversity & Inclusion Group Leaders
|Global Leader, Asia Pacific||D&I – Board Practice Synergy Head||Americas||Central Eastern Europe|